What information does
HelloRishtey.com collect/track about me?
HelloRishtey.com is an information service platform for matrimonial services. In order to do provide the services, we ask
for certain personal information as given on registration form, which is displayed on the site. (All HelloRishtey.com visitors may browse the site, search member profiles and view
any articles or features our site has to offer without entering any personal
information.Visitors can not view person name,birth info. & contact no.)
HelloRishtey.com Collects/Tracks two types of information:
i. Information users submit
ii. Information not directly submitted
Information users submit
There are two types of user-submitted information we collect: Public and
We define Public information as personal information that may be
displayed on the site at the behest of the member, such as gender, age, height,
telephone number, photograph, etc. Private information is defined as any
information that allows others to contact a user by any other mean except through HelloRishtey.com or allows the collection of information about the user other
than what is displayed on the site.
HelloRishtey.com also allows members to
submit public and private information on behalf of their relatives/friends. If
such person does not wish this information
to be displayed, she/he has the option to request removal of such information
after providing the necessary evidence that the information pertains to her/him.
What does HelloRishtey.com do
with the information it collects/tracks?
Information not directly submitted
This is information we collect that is not personally
identifiable, such as browser type and IP address, last login date time,
location. This information is
gathered for all users to the site.
HelloRishtey.com uses the information it collects in the following ways:
- Information users submit
Public: Public information supplied by members is an advertisement
intended to be viewed by visitors to the site. This information is used by
visitors for searching and matching purposes. Public information cannot be
used to identify a specific member by address, etc (except photograph, posting
of which is voluntary). All members also have an option to post their
telephone number. The members can choose to display the telephone number to
premium members only. This display preference can be changed anytime by the
member in MY Account and opting not to display the telephone number and other contact details
to other members. Only premium members can view email id/telephone number(s) of other
members who have opted to show their contact details to premium members.
Private: We primarily use member's mobile no./email id to verify enrollment
and to send system emails on behalf of other members. We may also use user's email id to send news
regarding our site or our group sites. But the users may choose not to receive
such emails by unsubscribing. Email addresses may also be used in private
correspondence with the user for customer service issues. Financial
information that is collected is used to bill the user for products and
services. All other private information submitted by the user is confidential
and is not disclosed except as required by law or to protect members of HelloRishtey.com.
To prevent misuse of the system, some information such as date of birth,
income, caste can be
changed only on request. For this contact Customer
Care in written.
- Information not directly
We use your server IP address, and browser-type related information in the
general administration of our website.
We endeavour to provide transparency in the dealings
of members on our website. Hence, we display details such as Last Online date
in member profiles, and also provide notifications of read messages to the
We may store member login ids of users and their IP addresses for certain
activities they perform for security purposes in order to track down the
person in case of illegal activities.
With whom does
HelloRishtey.com share the information it collects/tracks?
Except where you are expressly informed on the site or as described in this
personal information. However, we reserve the right to disclose your personally
identifiable information as required by law and when we believe that disclosure
is necessary to protect our rights and/or comply with a judicial proceeding,
court order, or legal process served on our Web site.
About links with
HelloRishtey.com may contain links to other websites. Please be aware that
HelloRishtey.com is not responsible for the privacy practices of other Web
sites. Always read the privacy statements of each and every web site that
collects personally identifiable information.
your personal preferences. A cookie is a small text file that can be entered
into the memory of your browser to:-
- allow a site to track usage behavior
- compile data for content
- help a website recognize repeat
- facilitate the user's ongoing access
to and use of the site
- undertake targeted advertising
About HelloRishtey.com policy on correcting, updating or removing personal
and is necessary if you wish to access HelloRishtey.com. Disabling the cookie
feature on your browser or deleting cookie files from your computer will render
you unable to access certain features on HelloRishtey.com. Cookies are tied to the user's personally identifiable information.
specific to your interests, to save your password so you don't have to re-enter
it each time you visit different pages on our site, and for other purposes.
Please note that cookies are used only to recollect information sent to your
computer from HelloRishtey.com.
HelloRishtey.com allows you to modify or remove both public and private
information from our database. Private information such as financial information
submitted during the process of a financial transaction & certain
account-related information collected at the time of registration however cannot
be changed or removed by the user.
link to those changes on our Homepage.
Security of my
HelloRishtey.com takes every precaution to protect your information, both online
When our registration/order process asks you to enter sensitive information
(such as a credit card number), such information is encrypted and is protected
with the best encryption software in the industry - SSL.
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect your information offline. We follow generally
accepted industry standards to protect the personal information submitted to us,
both during transaction and once we receive it. All your information, not just
the sensitive information mentioned above, is restricted in our offices. Only
special employees who need the information to perform a specific job (for example, a
billing clerk or a customer service representative) are granted access to
personally identifiable information.
We have also done everything in our power to prevent misuse of photographs.
Apart from not allowing photographs to be downloaded or copied, we have
watermarked them with the HelloRishtey.com logo. This acts as a further
deterrent for illegal use elsewhere.
If you have any questions about the security at our website, please
About HelloRishtey.com's SMS/email/WhatsApp policy.
We use SMS/email extensively to help you find your match on HelloRishtey.com.
SMS/email may be sent to you about:
- Member responses to your profile
- When any user likes your profile
- When any user send you photo request
- When any user uploads their latest
- When any user asks you about final
response on their proposal/like
- Partner matches for you and
- Reminders to login
- Newsletters/offers updating you of the
latest features on our site.
As a HelloRishtey.com member, you are automatically subscribed to all of the
We will never sell / rent out your email address to any third
party, unless you expressly permit us to do so. Free members can not see your
email/contact no. But paid members can view this (if he/she likes).
You can share/forward profiles / articles to your friends. We will use your friend's email address only to send a one-time
message to them per request.
how do we protect your
information security. our corporate values, ethical
standards, policies and practices are committed to the protection of customer
how can you access and
correct your information?
you may request access to all your personally
identifiable information that we collect online and maintain in our database
do we disclose
information to outside parties?
we may provide aggregate information about our
customers, sales, web site traffic patterns and related web site information
to our affiliates or reputable third parties, but this information will not
include personally identifying data except as otherwise provided in this
what about legally
compelled disclosure of information?
we may disclose information when legally compelled to do
so, in other words, when we, in good faith, believe that the law requires it
or for the protection of our legal rights.
what about other
web sites linked to our web site?
we are not responsible for the practices employed by web
sites linked to or from our web site nor the information or content contained
therein. often links to other web sites are provided solely as pointers to
information on topics that may be useful to the users of our web site.
what you should be careful
you also play a role in
guaranteeing your privacy and safety. please exercise common sense when
providing personal information to HelloRishtey.com and its users. first contact
to our members can only happen through our web site. don't reveal sensitive
information to other users. make sure you are totally comfortable with others
whom you meet before exchanging phone numbers. refrain from revealing your
address. always arrange your first meeting in a safe public place.
How to contact HelloRishtey.com.
If you have any questions about this privacy statement, the practices of this
site, or your dealings with this Web site, please
email us or
contact us at.
SCO 2, Police Line Chowk, Ambala City, Haryana, Email:
firstname.lastname@example.org Contact: 93153-93152
(Standard Charges apply)