Our Privacy Policy

  • What information does HelloRishtey.com collect/track about me?
    HelloRishtey.com is an information service platform for matrimonial services. In order to do provide the services, we ask for certain personal information as given on registration form, which is displayed on the site. (All HelloRishtey.com visitors may browse the site, search member profiles and view any articles or features our site has to offer without entering any personal information.Visitors can not view person name,birth info. & contact no.)

    HelloRishtey.com Collects/Tracks two types of information:

    i. Information users submit
    ii. Information not directly submitted

    Information users submit

    There are two types of user-submitted information we collect: Public and Private.

    We define Public information as personal information that may be displayed on the site at the behest of the member, such as gender, age, height, telephone number, photograph, etc. Private information is defined as any information that allows others to contact a user by any other mean except through HelloRishtey.com or allows the collection of information about the user other than what is displayed on the site.

    HelloRishtey.com also allows members to submit public and private information on behalf of their relatives/friends. If such person does not wish this information to be displayed, she/he has the option to request removal of such information after providing the necessary evidence that the information pertains to her/him.

    Information not directly submitted

    This is information we collect that is not personally identifiable, such as browser type and IP address, last login date time, location. This information is gathered for all users to the site.

  • What does HelloRishtey.com do with the information it collects/tracks?
    HelloRishtey.com uses the information it collects in the following ways:
    • Information users submit

      Public: Public information supplied by members is an advertisement intended to be viewed by visitors to the site. This information is used by visitors for searching and matching purposes. Public information cannot be used to identify a specific member by address, etc (except photograph, posting of which is voluntary). All members also have an option to post their telephone number. The members can choose to display the telephone number to premium members only. This display preference can be changed anytime by the member in MY Account
      and opting not to display the telephone number and other contact details to other members. Only premium members can view email id/telephone number(s) of other members who have opted to show their contact details to premium members.

      Private: We primarily use member's mobile no./email id to verify enrollment and to send system emails on behalf of other members. We may also use user's email id to send news regarding our site or our group sites. But the users may choose not to receive such emails by unsubscribing. Email addresses may also be used in private correspondence with the user for customer service issues. Financial information that is collected is used to bill the user for products and services. All other private information submitted by the user is confidential and is not disclosed except as required by law or to protect members of HelloRishtey.com.

      To prevent misuse of the system, some information such as date of birth, income, caste can be changed only on request. For this contact Customer Care in written.
       

    • Information not directly submitted

      We use your server IP address, and browser-type related information in the general administration of our website.

      We endeavour to provide transparency in the dealings of members on our website. Hence, we display details such as Last Online date in member profiles, and also provide notifications of read messages to the sending member.

      We may store member login ids of users and their IP addresses for certain activities they perform for security purposes in order to track down the person in case of illegal activities.
     
  • With whom does HelloRishtey.com share the information it collects/tracks?
    Except where you are expressly informed on the site or as described in this privacy policy we do not sell, rent, share, trade or give away any of your personal information. However, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
     
  • About links with other sites.
    HelloRishtey.com may contain links to other websites. Please be aware that HelloRishtey.com is not responsible for the privacy practices of other Web sites. Always read the privacy statements of each and every web site that collects personally identifiable information.
     
  • About Cookies.
    HelloRishtey.com uses cookies to deliver various services and to keep track of your personal preferences. A cookie is a small text file that can be entered into the memory of your browser to:-
     
    • allow a site to track usage behavior
    • compile data for content improvements
    • help a website recognize repeat users
    • facilitate the user's ongoing access to and use of the site
    • undertake targeted advertising


    Please note that the use of cookies is a necessary part of the HelloRishtey.com technology and is necessary if you wish to access HelloRishtey.com. Disabling the cookie feature on your browser or deleting cookie files from your computer will render you unable to access certain features on HelloRishtey.com. Cookies are tied to the user's personally identifiable information. HelloRishtey.com uses cookies to provide its services, to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit different pages on our site, and for other purposes.

    Please note that cookies are used only to recollect information sent to your computer from HelloRishtey.com.
     

  • About HelloRishtey.com policy on correcting, updating or removing personal information.
    HelloRishtey.com allows you to modify or remove both public and private information from our database. Private information such as financial information submitted during the process of a financial transaction & certain account-related information collected at the time of registration however cannot be changed or removed by the user.
     
  • Changes in HelloRishtey.com privacy policy?
    If we make a material change to our privacy policy, we will post a link to those changes on our Homepage.
     
  • Security of my personal information.
    HelloRishtey.com takes every precaution to protect your information, both online and offline.

    When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry - SSL.

    While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information offline. We follow generally accepted industry standards to protect the personal information submitted to us, both during transaction and once we receive it. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only special employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information.

    We have also done everything in our power to prevent misuse of photographs. Apart from not allowing photographs to be downloaded or copied, we have watermarked them with the HelloRishtey.com logo. This acts as a further deterrent for illegal use elsewhere.

    If you have any questions about the security at our website, please
    email us.
     
  • About HelloRishtey.com's SMS/email/WhatsApp policy.
    We use SMS/email extensively to help you find your match on HelloRishtey.com. SMS/email may be sent to you about:
    • Member responses to your profile
    • When any user likes your profile
    • When any user send you photo request
    • When any user uploads their latest picture.
    • When any user asks you about final response on their proposal/like
    • Partner matches for you and
    • Reminders to login
    • Newsletters/offers updating you of the latest features on our site.

    As a HelloRishtey.com member, you are automatically subscribed to all of the above.

    We will never sell / rent out your email address to any third party, unless you expressly permit us to do so. Free members can not see your email/contact no. But paid members can view this (if he/she likes).

    You can share/forward profiles / articles to your friends. We will use your friend's email address only to send a one-time message to them per request.

    how do we protect your information?
    information security. our corporate values, ethical standards, policies and practices are committed to the protection of customer information.
     
    how can you access and correct your information?
    you may request access to all your personally identifiable information that we collect online and maintain in our database by emailing
    HelloRishtey.com@gmail.com

    do we disclose information to outside parties?
    we may provide aggregate information about our customers, sales, web site traffic patterns and related web site information to our affiliates or reputable third parties, but this information will not include personally identifying data except as otherwise provided in this privacy policy.

    what about legally compelled disclosure of information?
    we may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

    what about other web sites linked to our web site?
    we are not responsible for the practices employed by web sites linked to or from our web site nor the information or content contained therein. often links to other web sites are provided solely as pointers to information on topics that may be useful to the users of our web site.

    what you should be careful about

    you also play a role in guaranteeing your privacy and safety. please exercise common sense when providing personal information to HelloRishtey.com and its users. first contact to our members can only happen through our web site. don't reveal sensitive information to other users. make sure you are totally comfortable with others whom you meet before exchanging phone numbers. refrain from revealing your address. always arrange your first meeting in a safe public place.

    How to contact HelloRishtey.com.
    If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please
    email us or contact us at.

    HelloRishtey.com
    SCO 2, Police Line Chowk, Ambala City, Haryana, Email: hellorishtey.com@gmail.com Contact: 93153-93152 (Standard Charges apply)
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